Our support team is available to assist with account issues, purchases, technical problems, bug reports, and general questions.
Discord Support
For the fastest response, join our Discord community using the Discord link on this page.
Private Support
For private matters, billing concerns, or account-related requests, open a support ticket in Discord.
Response Times
Most requests receive a response within 1–3 business days. Response times may vary during major updates, events, or holidays.
Privacy Policy
Last Updated: June 2026
Myteria Network respects your privacy and is committed to protecting personal information collected through our services.
Information We Collect
Usernames, account identifiers, and profile information.
IP addresses and connection data used for security, moderation, and abuse prevention.
Purchase and transaction records related to ranks, cosmetics, or other virtual goods.
Information voluntarily submitted through support requests, applications, or community platforms.
How We Use Information
Operate and improve Myteria Network services.
Provide customer support and account assistance.
Detect cheating, fraud, abuse, and security threats.
Process purchases and enforce server rules.
Data Sharing
We do not sell personal information. Information may be shared with payment processors, hosting providers, analytics providers, or legal authorities when required by law.
Data Retention
Information may be retained as long as necessary for operational, security, moderation, and legal purposes.
Contact
Questions regarding privacy may be directed to the support team through Discord.
Terms of Service
Last Updated: June 2026
By accessing or using Myteria Network, you agree to comply with these Terms of Service.
Acceptable Use
Follow all published rules and staff instructions.
Respect other community members.
Use services only for their intended purpose.
Prohibited Conduct
Cheating, exploiting, or using unauthorized modifications.
Harassment, hate speech, threats, or abuse.
Attempting unauthorized access to systems or accounts.
Disrupting network operations or community services.
Virtual Goods
Ranks, cosmetics, and virtual items are licensed for use within Myteria Network and have no real-world monetary value. All virtual goods remain the property of Myteria Network.
Account Enforcement
We reserve the right to suspend, restrict, or terminate access to services at our discretion for violations of these Terms, community rules, or security concerns.
Disclaimer
Services are provided on an “as is” and “as available” basis without warranties of any kind.
Affiliation Notice
Myteria Network is an independent Minecraft community and is not affiliated with, endorsed by, sponsored by, or associated with Microsoft, Mojang Studios, Minecraft, or Voldex.
Contact
Questions regarding these Terms may be directed to the support team through Discord.
